Stringent guidelines form the basis for Selection and Training of guarding personnel. The training capsule for a new entrant comprises of a 7 days’ basic capsule including residential hard core training, physical conditioning, drill movements, maintenance of registers for visitors, vehicles, material, frisking, security procedures, fire fighting, etc. Which is followed up from time to time with on the job training schedules.

Before commencing operations we confer with users to define Standard Operating Procedure (SOP) or Site & Post Instructions to avoid ambiguity. We conduct round the clock patrolling at irregular intervals to ensure efficiency alertness while a Central Monitoring Station in Thane facilitates 24 x 7 monitoring and supervision.

It is well known that armed forces personnel have exemplary commitment and integrity levels. Our operations team comprises mainly of retired armed forces and paramilitary personnel who manage our Operations across India ensuring Quality Supervision through use of contemporary technology.

Our CRM Department relentlessly keeps a tab on our customers’ comfort/satisfaction levels by regularly calling up users, collecting and tabulating feedback and then reporting to management. This process enables us to get authentic feedback so collected to enable timely and effective action for building our clients’ trust and confidence.

We have an elaborate process to verify antecedents of new recruits prior to selection. We also undertake Credential Verification, Asset verification, Biographic information, search for missing properties of persons/enterprises, Copyrights/Trade Mark infringements, etc. Our specialized investigation cell discreetly, professionally and confidentially, investigates corporate, personnel and personal cases. We offer due diligence checks, asset location, financial inquiries, undercover operations, pre/post employment verification, labour union inquiries / investigation into thefts, pilferage and white-collar crime.

In India the Principal Employer is legally, equally liable along with the Contractor for violation in Statutory Compliance. With successive governments seeking to enhance revenues by widening the tax net, Principal Employers are justifiably keen to ensure comprehensive Statutory Compliance so that no criminal charges are brought to bear upon their companies. We, at SPS, are keenly sensitive to this issue and absolutely guarantee our clients with 100% compliance.
We are exempted under the Maharashtra Security Guards Board Act and registered with statutory compliance authorities for Employees Provident Fund, Employees State Insurance Scheme, etc.

We believe in being good corporate citizens and are therefore driven by adherence to ethics in everything that we do. We constantly strive to provide you with a superior quality of service, diligently complying with statutory obligations paying our guarding personnel stipulated wages and benefits, continuous supervision and on-going training.